Okay, not really. No real cameras or practical jokes are waiting. But every day in the car business (and presumably every other business), we are measured on the snapshot of our day, week, month, and year. We are measured in performance, we are measured against our peers, and we are measured against like brand/like sized stores. In the car business there are thousands of angles that we can take the “photo” from. With that said, it still baffles me when managers and employees alike, think that they do not have to perform and still expect a position within the company. Their statistics are always keeping watch. In sales we can see how many outbound and inbound emails and phone calls are made, how many prospects were in front of them in person, where in the sales pipeline they are with each guest, and more.
Effort speaks volumes. If someone is truly putting in the effort and their results are lacking, I will walk over burning coals to help them succeed (figuratively of course). I will work along side them and help them to achieve increases month over month and ultimately year over year. But if someone is giving me lip service, no matter their title, it shows me they may feel entitled to some level of income without effort. Imagine this; you go on an interview and say to your prospective boss “I plan to be a few minutes late each day, I plan to have minimal results, and I definitely will put in minimal effort. . .can I have the job?”. Who would hire you? Well, why then do people feel they can fall back in to that behavior without serious consequences. This new year, set some goals to perform diligently every single day. Reach higher, strive for more, and enjoy the fruits of your success. And yes, you should smile, because ultimately you are on Candid Camera.