Music to my ears!

I recently heard of a Sales Consultant resigning from his job. His previous 6 months had been full of poor performance and his boss had challenged him with an ultimatum; to get results. He had stated many personal concerns that seemed to have clouded his ability to perform even the most menial of tasks that lead to a sale. He openly admitted that he “knew” what needed to be done. I could have done X, BUT. . . I would have been able to do Y BUT . . .

I’m no doctor but it sounds like a simple case of BUTgitis. We all can learn from this simple diagnosis and get our BUTS out of the way before it becomes an epidemic that is highly contagious; BUTgitis. This disease is so contagious, that it only takes a day of constant exposure to make someone susceptible to its harmful effects. The word but, is really a way to justify a lowly position, poor results, and a personal mistake.

Successful people use their setbacks and failure as fuel to get to the next level. Nothing makes them work harder than a little adversity, challenge, setback, or otherwise. Successful people have a bounce in their step that screams “follow me! I am going somewhere”. They have positive body language. They have that look in their eye that they are on to something bigger than their current position in life. They have goals they want to achieve. The goals are written down and reviewed. They set mid-course corrections to get back on track. And most of all, they don’t quit when it gets rough, even though every fiber within them tells them to do so. These people also admit when they are wrong. They step out and say they could have done better. They take the blame and never pass it on to someone else. These little flames ignite into a huge fire within to win the race set before them. And that ladies and gentlemen, is music to my ears!

 

Author: ebtgains

Stephen is a seasoned leader in the automotive industry. He has a unique blend of achieving results, with an extremely high level of satisfaction for both the guest and the employee. Having a solid background in service and parts, there is a daily sense of urgency to maximize each opportunity. He is a process driven GM for a public automotive group with a passion for personal and professional growth. He is always maximizing EBT opportunities and is open and willing to share ideas and results.

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