Blow-up Business Man?

No, I did not say blow up the business man. I said blow-up business man. Follow me here; I recently went to Starbucks to get my morning coffee. I was running a bit late, so I ordered on the App so I could just grab it and go. Well, it turns out everyone is doing this. Then it dawned on me. We are becoming like the movie WALL-E. Everyone has their face in, and is engaged in, their phone. It is like they do not know how (or want to) look someone in the eye and say “hi”. We want our coffee without speaking to a human, we want to talk to the people we know using text, so we do not have to verbally communicate, and we have hundreds of “friends” (or at least that is what we call them), on social networking sites.

BUT, what about the big nag. We are still empty. We were designed to live among people. It doesn’t matter your spiritual beliefs are in regards to this article, but the Bible states it was NOT good for man to be alone, so God created the woman as well. Then, we were instructed to be fruitful and multiply. This is the answer. We can avoid people all we want, but at the end of the day, we need people, we need relationships, and we need interaction.

At some point, there will be a shift back to a high level of customer service that requires interaction, because although technology is nifty and it captures our attention and “likes”, at our core, we do not want to sit next to a blow up business man. We want to sit next to, speak with, interact with, communicate to, and spend time with, real life people, just like us. So, let’s get out ahead of it! Let’s brush up on our human skills. Put your phone away. Turn your smile on, say hello, wait in line, and for Pete’s sake don’t be full of hot air like our friend in the picture.

Author: ebtgains

Stephen is a seasoned leader in the automotive industry. He has a unique blend of achieving results, with an extremely high level of satisfaction for both the guest and the employee. Having a solid background in service and parts, there is a daily sense of urgency to maximize each opportunity. He is a process driven GM for a public automotive group with a passion for personal and professional growth. He is always maximizing EBT opportunities and is open and willing to share ideas and results.

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